Please note: Depending on your country and on your selected xentral package, the availability of modules and features differs - thus, the features described in this article might not be part of the xentral product you are using.
Table of contents
- Open articles
- Delivered articles
- Scan the wrong item at the packing table
- Create partial order
- Create partial delivery note
- Print several package brands for one job
The dispatch takes place in xentral via the view of the dispatch center. The shipments / delivery notes to be processed are listed there and are divided into open deliveries, deliveries that have already been sent and picking runs.
This module is particularly relevant if there is a dispatch in the company
The overview contains lists of open deliveries, sent deliveries and picking runs. Kommissionierläufen.
This tab contains a list of all open deliveries. There are various ways of sending deliveries
- Scan and send delivery notes/boxes
- Scan and send items
- Search for deliveries using the search function and then send them directly using the arrow under the menu
Sent deliveries can then be viewed in the "Sent deliveries" tab.
Using filters, it is possible to filter according to fast lane only, without clarification cases and according to only clarification cases.
Scan delivery note/box.
The delivery note currently to be picked can also be scanned using a barcode. The barcode is printed on the delivery note (if this is shown on the document, this barcode can also be deactivated in the letterhead). Otherwise the number of the delivery note can also be entered. In principle, the point here is to save yourself the work of looking for the order to be sent when the delivery note is in hand. Search for delivery note and select it manually.
The search can be used, for example, to search for the name of the customer and to jump directly to the dispatch of this delivery note using the arrow in the right menu.
When shipping, the delivery notes, invoices and parcel stamps are automatically printed as required.
There is also the option to scan an article number. To do this, the article must be scanned or the number entered manually in the "Scan article" field.
If there are several delivery notes, the priority is as follows: 1. Only this article contained in the delivery note and article quantity = 1 → Jumps straight to the parcel label 2. Only this article contained in the delivery note and article quantity> 1 → Jumps into the delivery note to scan the article 3. This article and other articles in the delivery note → Jumps to delivery note to scan items
This means that shipments can be processed quickly for a single article.
Scan tracking number
In the order picking process - "Simple warehouse booking + scanning in the dispatch center".
- "Delivery note with storage space + automatic warehouse booking + immediately print + scan in the dispatch center", and
- Picking procedure "Xentral logistics center (2-stage picking)"
The tracking number must be scanned (or typed in) after a shipment has been packed.
With the appropriate project settings, an email with the tracking number for shipment tracking is automatically sent to the customer after the shipping process has been completed. Note: The tracking number is automatically inserted into the field at DHL & UPS & GLS and then you only have to press Enter again. To do this, the "Shipping confirmation/tracking" option must be checked in the shipping method.
Note: With the user right "Release" when "creating dispatch" rights block, it is also possible for non-admins to take delivery notes in the dispatch center from other employees.
Canceled delivery notes in the dispatch center are shown as a log entry in the delivery note.
Batches in the shipping center
If the options "Use best before/batch automatically if unambiguous" and "Always automatically preselect BBD/batch" are selected in the project, the dispatch center is booked out or suggested according to the FIFO principle.
Note: The sorting of articles with only batches (without BBD), so that, for example, the smallest batch is taken according to the batch name, does not work.
In this tab all shipments are listed. Under "Menu" there is the possibility to print the delivery note, to jump to it, to delete it or to cancel it.
All picking runs are listed in this tab. Under "Menu" it is possible to send the picking run, print the label, display the picking note and create a collective PDF of the delivery notes.
This tab contains a list of all open items that are part of a delivery that has not yet been sent.
In this tab there is a list of all dispatched items that are part of a dispatched delivery.
It is possible to complete all open deliveries at once.
Orders can be marked as clarification in the shipping center in order to postpone deliveries. The delivery can be marked as a clarification case directly when scanning the article at the packing table via a button, as well as when printing the parcel label. Reasons for clarification can be, for example: Goods not sufficiently available in the warehouse, goods defective, best before date not suitable, article incorrectly packaged, shipping address incorrect, etc. For each clarification case, an identifier can be given with a brief note, e.g. "goods defective → make exchange".
Create clarification case
A new clarification case can be created directly at the packing station or in the package label view:
- Click the "Create clarification case" button
- Select reason for clarification + save
- The dispatch overview is switched to and the clarification case flag is set → the next dispatch order can be started directly
Click the "Create clarification case" button in the packing station view.
... or click "Create clarification case" in the parcel label view:
Select reason for clarification and save.
It switches to the shipping overview, all clarification cases are marked here, these can be hidden with the filter above.
Clarification cases can be shown and hidden using the filter in the dispatch center:
- Without clarification cases → Shows the dispatch list without clarification cases
- Clarification cases only → Displays clarification cases only
It is also possible to filter according to the clarification case identifier or the clarification case text:
- The clarification case text/identifier can be entered in the "Delivery" column
- The clarification text/identifier can be entered in the standard search (search field at the top right)
A new reason can be created via "+ Create new clarification case reason".
A small window opens in which the reason and the sorting must be entered.
The reason can be specified in the dispatch center. This happens either when the article is scanned, to do this, click on the "Clarification case" button, or state the reason when confirming the delivery address if, for example, there was an address error. The clarification cases can then be filtered.
If an incorrect article is scanned at the packing table (which is not included in the delivery), a message is issued. The correct article can then be scanned without an intermediate click to continue scanning.
In the shipping center there is the option to send a partial quantity and to create a partial order for the rest.
In addition to a partial order, there is also the option of creating a partial delivery note.
As a result, a partial delivery note is created for the shipments that have been scanned up to now, and the corresponding parcel label then appears. The remaining items remain as open positions in the dispatch center, in order to then scan them again.
Several parcel stamps with different values (weight, insurance amount, etc.) can also be printed for one order. Proceed as follows:
- Check the "Create another parcel label for this delivery" before scanning the tracking number
- Scan current tracking number
- Dialog changes again to a new package brand
- Set the address, weight, insurance, etc. here and print the package label
- Record tracking number or create additional new package labels